Legal Books India (“we,” “us,” “our,” or the “Website”) is committed to protecting the privacy of visitors to www.legalbooksindia.com (the “Website”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website and place orders directly with us.

By using this Website, you consent to the data practices described in this policy.

1. Information We Collect

1. a) Information You Provide Directly

We may collect personal information that you voluntarily provide to us, such as when you:

• Contact us via email or phone
• Fill out a contact or enquiry form on the Website
• Subscribe to a newsletter or mailing list (if applicable)

This may include your name, email address, phone number, and any message content you submit.

1. b) Information Collected Automatically

When you visit our Website, certain information may be collected automatically, including:

• IP address and approximate location
• Browser type and version
• Device information
• Pages visited, time spent on pages, and referring website
• Cookies and similar tracking technologies (see Section 4 below)

1. c) Information Collected During Purchase

When you place an order directly on this Website, we collect information necessary to process and fulfil your order, including:

• Full name
• Shipping address and billing address
• Email address and phone number
• Order details (book(s) ordered, quantity, order value)
• Payment-related information (see Section 2(c) below regarding payment processing)

We use this information solely to process, confirm, ship, and provide support for your order, and to comply with applicable tax, accounting, and legal record-keeping requirements.

2. How We Use Your Information

We may use the information we collect to:

• Process, confirm, and fulfil your book orders, including packaging and shipping
• Communicate with you about your order (confirmations, shipping updates, delivery issues)
• Respond to your enquiries, comments, or requests
• Improve the content, functionality, and user experience of the Website
• Analyse Website traffic and usage patterns
• Run and measure the performance of advertising campaigns (e.g., via Meta/Facebook Pixel or Google Ads tracking)
• Comply with applicable legal, tax, and accounting obligations

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.

1. c) Payment Processing

Payments made on this Website are processed through a third-party payment gateway (Razorpay). We do not store your full card, UPI, or net-banking credentials on our servers — these are collected and processed directly by our payment gateway partner in accordance with applicable RBI guidelines and PCI-DSS security standards. We only receive confirmation of successful payment and a transaction reference for our records.

1. d) Shipping & Logistics Partners

To deliver your order, we share your name, shipping address, and phone number with our courier/logistics partner(s) solely for the purpose of delivering your order to you.

3. Legal Basis for Processing (India — DPDP Act, 2023)

In accordance with the Digital Personal Data Protection Act, 2023, and other applicable Indian laws, we process your personal data only:

• With your consent (where you voluntarily submit information to us), or
• Where necessary to fulfil your order, respond to your requests, or for legitimate business purposes such as Website analytics and security.

You have the right to withdraw consent at any time by contacting us using the details in Section 9.

4. Cookies & Tracking Technologies

Our Website may use cookies and similar tracking technologies (such as the Meta Pixel and Google Analytics/Ads tags) to:

• Understand how visitors use the Website
• Measure the effectiveness of our advertising
• Show relevant ads to visitors who have previously interacted with our Website (retargeting)

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect certain features of the Website.

5. Third-Party Service Providers

While orders are placed and fulfilled directly through this Website, we rely on trusted third-party service providers to operate our business, including:

• Payment gateway provider(s) for processing payments
• Courier/logistics partner(s) for order delivery
• Website hosting and email service providers
• Analytics and advertising platforms (e.g., Google Analytics, Meta Pixel)

These providers only receive the information necessary to perform their specific function and are contractually or otherwise required to handle your data securely. Please also refer to our Shipping Policy and Refund & Cancellation Policy for details on how your order is fulfilled.

6. Data Sharing & Disclosure

We do not share your personal information with third parties except:

• With service providers who assist us in operating the Website, who are obligated to keep your information confidential
• When required by law, court order, or governmental authority
• To protect our rights, property, or safety, or that of our users or the public

7. Data Retention & Security

We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. We implement reasonable technical and organisational measures to protect your information from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

Subject to applicable law, you have the right to:

• Request access to the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your personal data
• Withdraw consent to processing, where consent is the basis for processing

 

Contact Us

Email: info@legalbooksindia.com